Contact

Contact & Grievance

Talk to Troobondr — support, safety concerns, business enquiries and formal grievance redressal. We acknowledge complaints within 24 hours and resolve within 15 days.

Troobondr – verified dating built on trust and respect

Support

Help with your account, billing or app issues.

Safety & grievance

Report safety concerns or file a formal complaint.

Media & business

Press, partnerships and business enquiries.

We'd love to hear from you

Questions, feedback, safety concerns or partnership ideas — our team is genuinely available.

Support

For account, verification, billing or app issues:

Email: support@troobondr.com
In-app: Settings → Help & Support

We aim to reply within 24 hours during business days.

Safety & grievance redressal

We take every safety concern seriously. For block-and-report follow-ups, complaints, or unresolved issues, please contact our Grievance Officer:

Grievance Officer
Email: grievance@troobondr.com

  • We acknowledge formal complaints within 24 hours.
  • We aim to resolve them within 15 days, in line with the IT Rules, 2021.
  • For urgent safety matters, use the in-app Block & Report or the Panic Button.

For cyber fraud and emergencies

  • National Cyber Crime Helpline: 1930 — cybercrime.gov.in
  • National Emergency: 112
  • Women Helpline: 181

Media, press & business

For interviews, partnerships or business enquiries:

Email: press@troobondr.com
Location: [To be published — for the latest, email us]

Frequently asked questions

We're here for you

General enquiries are answered within 24 hours on business days. Formal complaints are acknowledged within 24 hours and aimed to be resolved within 15 days, per the IT Rules, 2021.

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